Email Setup Instructions

To set up your email (usually a POP mailbox) you need no know your email address and password.

The account name will be name@domain.com or name/domain.com

note the '/' instead of a '@'. Either will work , but older POP clients cannot handle the '@' for some reason. Also, the FULL domain name must be used, i.e. everything to the right of the '/'

The mail server address (POP) is pop.domain.com, where domain.com is the domain for your email address, like tagonline.com if your email address is someone@tagonline.com

The outgoing server address (SMTP) is smtp.domain.com, where domain.com is the domain for your email address, like tagonline.com if your email address is someone@tagonline.com

Make sure that under the Outgoing Mail Server Settings, you have selected the option SMTP Authentication Required (or phrasing similar to that).

Make sure that port number for the Outgoing Mail Server is 25 (not 26).

Also, under the Advanced (or More) Settings area, make sure that the box that says Leave a Copy of Messages on Server is NOT checked.

Please contact us if you have any questions.

When you are out of the office or away from your computer, you can also view, send & receive main for your POP account via the web. Below are instructions for checking you email using a free tool called mail2web.com:

  1. Go to http://www.mail2web.com
  2. Click "Advanced Login" on the home page
  3. You will be asked to enter the following:
    • Server name or IP address: pop.domain.com,where domain.com is the domain for your email address, like tagonline.com if your email address is someone@tagonline.com
    • User ID or Login name: name@domain.com (your complete email address)
    • Password: the password for your email
  4. You can send and receive mail here